Customer Service Easybet South Africa

You can contact our specialist by e-mail, no matter what specific question you are interested in or what problem you are facing. To do this, simply send an e-mail to [email protected].

Easybet support service works around the clock. We don’t do weekends and we don’t have breaks. All players’ letters are considered one by one. The waiting period for a response can be up to 24 hours. To speed up this process, adhere to the following rules:

• Send emails from the email address you provided when you registered your account;
• Use the subject line to briefly describe the essence of the problem, and in the text tell about it in full detail;
• If you have screenshots or other materials that can help us solve your problem, please attach them to the email;
• Do not send multiple emails in a row if they are related to the same problem;
• Do not respond to promotional or newsletter emails. This will prevent you from contacting the support team.

We also ask you to be polite and not to be rude to Easybet support team, even if you feel annoyed. Insulting our specialists may result in account blocking.

For quick consultations you can use the online chat on the website. It can be launched on any page. After that, send a message and wait for a response. It takes no more than 10 minutes on average.